Privacy Policy

Effective Date: 1 July 2025
Last Updated: 25 August 2025

We are committed to protecting the privacy of individuals and handling personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website or engage our professional services.

1. Information We Collect

In providing our professional services, we may collect:

• Contact      details: name, email, phone, address.
• Business      details: company name, role, ABN (if applicable).
• Service-related      information: details you provide so we can deliver services.
• Website      usage data: IP address, browser type, cookies, and analytics.
• Other      information you choose to provide when communicating with us.

2. How We Collect Information

We collect personal information in several ways, including:

• When      you contact us directly (via website forms, email, or phone).
• During      the provision of our professional services.
• Automatically,      through our website (cookies and analytics tools).
• From      third parties, if you have authorised them to share information with us.

3. Why We Collect and Use Information

We collect and use personal information to:

• Provide,      manage, and improve our professional services.
• Respond      to enquiries and client requests.
• Communicate      with you about our services, updates, or events.
• Meet      legal, regulatory, and professional obligations.
• Maintain      and improve our website.

4. Disclosure of Information

We may disclose your personal information to:

• Our      employees, contractors, and trusted service providers.
• Third-party      providers (e.g., IT, cloud hosting, email, analytics).
• Regulators      or government bodies, where required by law.
• Other      parties, but only with your consent.

We do not sell your personal information.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Information may be stored electronically on secure servers, which may be located in Australia or overseas with providers that apply appropriate safeguards.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to monitor usage, improve user experience, and analyse traffic. You may choose to disable cookies in your browser, but some features of our site may not work properly.

7. Marketing Communications

We may send you updates about our services where you have provided consent or where permitted by law. You can opt out at any time by clicking “unsubscribe” or contacting us.

8. Access and Correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, incomplete, or outdated. Please contact us using the details below.

9. Overseas Disclosure

Some of our service providers may store or process data overseas (e.g. cloud hosting). We take reasonable steps to ensure that these providers handle your information in accordance with the APPs.

10. Complaints

If you have any concerns about how we handle your personal information, please contact us. We will respond promptly. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us at via email at Info@CyberCheckup.com.au